Privacy Policy

Effective Date: 23 August 2025

TLD Sachets Limited (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company name: TLD Sachets Limited
Company number: 06234518
Registered office address: 7 Hecham Way, Higham Ferrers, Rushden, Northamptonshire, NN10 8LX
Nature of business (SIC): 21100 – Manufacture of basic pharmaceutical products

For any privacy-related queries, please contact us at: tldsachets@btinternet.com

2. What Personal Data We Collect

When you use our website, we may collect:
- Your name, email address, and message (via our contact form).
- Technical data such as IP address, browser type, and device information (via cookies and analytics tools).

We do not collect any special category (sensitive) data through the website.

3. How We Use Your Data

We use your personal data to:
- Respond to your enquiries submitted through our contact form.
- Monitor website performance and improve our services (via Google Analytics, Google Tag Manager, and Google Search Console).

4. Lawful Basis for Processing

Our lawful basis for processing personal data collected via the contact form is legitimate interests. It is in both your interest and ours that we can respond to your enquiry when you contact us.For analytics and tracking cookies, we rely on consent where applicable. You can manage your cookie preferences through your browser settings.

5. How We Store and Share Your Data

- Form submissions are processed and stored in Webflow (our website platform) and are also sent to our BT Internet email account.
- We do not sell or rent your data to third parties.
- We may share data with trusted service providers (e.g., website hosting, analytics providers) only where necessary to operate the website.

6. Data Retention

We retain contact form submissions indefinitely unless you request deletion. Analytics data is retained in accordance with Google’s standard retention settings.

7. Cookies

We use cookies and similar technologies for website functionality and analytics. These include:
- Google Analytics – to analyse website usage.
- Google Tag Manager – to manage tracking scripts.
- Google Search Console – to monitor search performance.You can control or disable cookies via your browser settings. For more details, please see our [Cookie Policy].

8. Your Rights

Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Object to the processing of your data.
- Restrict how we use your data.
- Data portability (receive a copy in a portable format).

To exercise any of these rights, please contact us at:  tldsachets@btinternet.com.

9. Complaints

If you are unhappy with how we handle your data, please contact us first so we can resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
- Website: https://ico.org.uk
- Telephone: 0303 123 1113

10. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”